Privacy Policy

Introduction

Rapidvectoraris SARL ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to all information collected through our website, services, and any related communications. By using our services, you consent to the data practices described in this policy.

Data Collection

We collect various types of information to provide and improve our services. The data we collect includes personal information you provide directly, information collected automatically through your use of our services, and information from third-party sources.

Information You Provide

When you contact us or use our services, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Company information and business details
• Project requirements and consultation requests
• Communication preferences and feedback
• Any other information you choose to provide

Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring websites and search terms
• Geographic location (general)

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. How we use your data includes responding to your inquiries, providing consultation services, improving our website and services, and communicating with you about our offerings.

Specifically, we may use your personal information for the following purposes:

• Providing consultation and advisory services
• Responding to your questions and requests
• Sending service-related communications
• Improving our website functionality and user experience
• Analyzing usage patterns and service performance
• Complying with legal obligations and protecting our rights

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations
• In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have certain rights regarding your personal information:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

The specific retention period depends on the type of information and the purpose for which it was collected. We regularly review and delete or anonymize data that is no longer needed.

International Data Transfers

As a company based in Luxembourg, we primarily process data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding your personal information, please reach out to us:

Supervisory Authority

If you have concerns about our data processing practices that we cannot resolve, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

For Luxembourg residents, the relevant authority is the Commission Nationale pour la Protection des Données (CNPD).